We Received Florida Department of Health approval

to teach our 9-1-1 PST Course fully on-line

We have heard your concerns about NEEDING MORE DISPATCHERS
paying for employee travel time
lost time in-seat learning hands-on
the uncertainty of class start dates due to a minimum student enrollment

and we have fixed all of these!

Important information

Registration is NOW OPEN!

Classes Start First Monday of the Month

Minimum students per class

Min = 5; Max = 15;

No uniforms required

Bathrobe and slippers fit

No out-of-state tuition

No out-of-state tuition surcharges

Students may be employed

or self-employed


516-962-4CEU or mail us

New 9-1-1 PSTs will receive

Mandatory, high quality on-line training of 60 lessons (240 hours) over 12 weeks and includes 500+ multimedia files/videos from our 911CEU and CoolKidsof911 archives, and industry leading instructors.

Get Started!

WWW.911DispatchAcademy.COM began in 2012, with our inaugural class at Palm Beach State College, and as in-person instruction only. In 2013, on-line programming began with the BlackBoard Learning Management System (LMS). Now, on our own LMS, we offer a 100% fully on-line class with scheduling that meets the requirements of modern 9-1-1 Public Safety Answering Points.

60 Lessons / 240 Contact Hours / 24-7 Information Availability / Desktop / Laptop / Tablet / Smartphone

All Certified and Approved by Florida Department of Health

Roles & Duties; Professionalism, Ethics & Legal Concepts; Communication Equipment & Resources; Communication & Interpersonal Skills

Incident Classification & Prioritization; Call-Taker & Dispatcher Operational Skills; Law Enforcement; EMS; Fire-Rescue

Emergency Management & Homeland Security; Stress Management; State Exam Practice Tests; Actual 9-1-1 Calls

Amazing Bonus Materials!

Certificates: FLDOH 911PST; CJIS Security Awareness; IS-100; IS-144; IS-200; IS-317; IS-700; IS-907

Questions or to Register – Please email: tom@911dispatchacademy.com


A free account on 911ceu.com is required to participate in the hands/ears-on portion of the class.
Please register here first and then proceed to class registration.

Al Scheinberg Memorial 9-1-1 Scholarship


Arnold "Al" Scheinberg

Captain Al served as a Volunteer with City of Boca Raton 9-1-1 from 2001 until his passing at 98 in 2016, working 3 days a week - including holidays. His spirit to serve was an inspiration to all and we are proud to name this award in his honor.

Scholarships@DispatchAcademy.com will accept applications from aspiring students and award deserving recipients with a full tuition to our online 911 Dispatch Academy. Winners will be judged on a written essay detailing "Why I Want To Be a 911 Dispatcher" and the impact Volunteering has had on their lives.

100% of all contributions will be awarded!

Donations maybe made at: paypal.me/911Scholarship

I'm here to help; put me to work!

Scholarship Guidelines:

Applicants will submit an essay by email to Scholarships@911DispatchAcademy.com

Length of essay is at applicant’s discretion

Title of essay is "Why I Want To Be a 9-1-1 Dispatcher"

Preference will be given to applicant(s) who detail how the trait of Volunteerism has positively impacted their life

Veteran status/service will be given preference in any tie situation

Scholarships will be awarded at least 1 week prior to the beginning of a scheduled class

Scholarship is good for one full cost of tuition ($795.00 value) to 911DispatchAcademy.com class

Student is still responsible for purchase of text book

Good Luck and Thank You for your interest in applying!

Questions? Please email tom@911dispatchacademy.com